Fightclub Belgium is looking for an experienced Head of People & Culture.
This role is all about attracting the best talents, engaging the “Fightclubbers” and supporting them to develop their full potential.
With a lot of autonomy. But not on your own: you’ll collaborate closely with our talented Talent Officer as well as with our wider Human Capital team in the Customer Collective Group, including our Human Capital Director (for coaching, creating group synergies) and payroll officers/ fleet manager (to support with the hard HR).
This newly created role reflects our team’s growth, now reaching 80 talented individuals, and offers the chance to shape the future of Fightclub’s people experience. 

The challenge

The following tasks are to be split between Head of People & Culture and the Talent Officer.

Attracting the best talents

• You are a strong Fightclub ambassador in the market, pro-actively identifying the best talents, teaming up with the marketing team to develop impactful recruitment campaigns

• You are the first point of contact for candidates and make sure they have a great candidate experience, regardless of the outcome of the process: screening applications, following up with candidates, optimizing the recruitment process

• You evaluate the overall fit and motivation of the best candidates – from junior to manager – during the first interview

• You onboard new colleagues so that they feel at home right from the start 

Developing Fightclubbers to their full potential

• You are the owner of Fightclub’s talent development approach: acting as an internal consultant on talent development matters, evangelising new colleagues, boosting the feedback culture, refining the career path, continuously improving the tools

• You set up the training plan and coordinate trainings (internally and externally), working hand-in-hand with the in-house experts and external providers

• You are the go-to person for all Fightclubbers – from junior to manager: act as sounding board or mentor, and help them with questions on their development

Engagement & culture

At Fightclub, we’re very much aware that there are no happy clients without happy Fightclubbers, we therefore put a lot of efforts in making sure all Fightclubbers are set up for success

• You take the pulse of the Fightclubbers (informally/ formally, qualitatively/ quantitatively), in order to gain a deep understanding of what’s going on, what should get better and what are the priorities. You define action plans based on these insights and take ownership to make sure concrete results follow.

• You make sure that Fightclubbers are engaged by being the champion of our company’s core values (Team-works, Go for growth, Get stuff done, Take ownership and Favor the brave), by coaching the Connect team (in charge of all informal activities) and by contributing to a strong and transparent internal communication

• You make sure that the monthly team meeting is a unique moment to inspire colleagues and share experiences

HR projects & strategic initiatives

This position is not carved in stone: we already have some good processes running, but we’re also looking for someone that can challenge us and help us make Fightclub an (even) better place to work and ultimately better serve our clients:

• Every year also brings new HR projects (eg launching our new talent development platform, improving career paths, integration of entities that join the group after an acquisition).

• This role leads change management initiatives, helping Fightclubbers navigate organizational changes with minimal disruption and a focus on positive employee experience.

Leadership & coaching

• Provide mentorship and guidance to our Talent Officer and Office Manager, supporting their growth and development.

• Partner with Leadership: collaborate closely with Fightclub’s management and Managing Director on all people-related topics, contributing to strategic decision-making and driving a cohesive people-first strategy.

Are you the unicorn we’re looking for? 

• You have a proven track record in a similar function, ideally in a high-paced professional services environment

• You have a high level of empathy, a growth mindset and a coaching attitude

• You are able to listen, to engage, to influence & to educate. You naturally develop trusting relationships with candidates, colleagues and management

• You connect the dots, understand the bigger picture and balance the interests of the company and those of its employees

• You are not only able to spot problems and opportunities, but also take the lead in finding and implementing solutions thanks to your structured approach, hands-on mindset and demonstrated passion for achievement

• You are passionate about trends in Human Capital and Talent Development and are willing to challenge the status quo

• You have an affinity with the digital marketing and creative sectors

• Your personal values are fully aligned with the values of Fightclub

• You can fluently address candidates and Fightclubbers in their native language (Dutch, French and English) 

• You hold a master’s degree in field related to the function (eg business economics, business engineering, organisational psychology)

Our offer

• A unique opportunity to strengthen our people and culture DNA: you'll work with a variety of teams and people, ensuring every day is unique and impactful.

• A dynamic role at a leading agency: join an innovative organization in a fast-evolving industry, recognized as a frontrunner in the Belgian market.

• Steep learning curve and ample growth opportunities: benefit from events, training, internal knowledge sessions, and an annual learning budget to enhance your skills and career.

• Competitive salary with top-notch benefits: enjoy a package that reflects your expertise and impact.

• An inspiring workplace: choose between our offices in the heart of Mechelen, near the station, or Antwerp, close to Zuid Station. Plus, we support some remote work to balance your schedule.

• A fantastic team: collaborate with people who go the extra mile for clients and each other, all while enjoying a good dose of fun along the way.

Are you ready to take the next step in your career? We’re ready to welcome you with open arms. Together, we can shape the future of our people and culture, empowering teams to grow and thrive.

Sounds like your kind of challenge? Apply now, and let’s achieve amazing things together!

Fightclub is committed to creating an inclusive environment. We welcome applications from individuals of all backgrounds, experiences, and perspectives.